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MIS

Last Update 7 months ago

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Basic Checklist for Vantage MIS

For seamless data analysis

Saurav Das

Last Update 2 years ago

MIS Buffer Count is Normal

• Count can be 0 to 50.

• It is expected to increase with check scale process and decrease after data is saved in MIS PC database.

• Its value reached 50 is considered abnormal scenario

Resolution 1:

• If reached 50, go to portal > Services menu > Stop

• Follow the same process using restart menu, start the service again.

• If there was small issues. MIS buffer count should be reducing towards 0.

Resolution 2: (by Back up old Database and create new)

• In case database was corrupted, this count may not reduce.

• Go to location D:\HTPC REPORT\

• Find the file named “HTPC_IOCL_IWCU.accdb”. Rename it to some other name, such asHTPC_IOCL_IWCUBackup.

• Create a new Microsoft Access Database file with name “HTPC_IOCL_IWCU.accdb” inside the HTPC REPORTFolder. Then from portal service menu stop and restart the service.

 Data Push Service is on and Green in Portal

• If Data Push Service is OFF. Go to Portal > Services menu > Restart

 PLC PING on Portal is Green.

• If PLC PING is red check the LAN Cable between MIS PC and PLC

• Check if any static IP is provided in ethernet network adapter in Network sharing centre.


Doordrishti Communication

Ping the MIS PC IP from Master PC

• May also check in Doordrishti dashboard.

Ping MIS PC getaway in MIS PC

• Ping the getaway using command prompt.

• Check next page how to get the getaway.

MIS Firewall should be turned off

[Here some assumptions we are taking, no one has changed any IP settings in PC. Time of the PC is correct beforeproceeding further.]1. First ping the MIS PC from Master PC(Doordrishti PC). Ping 172.16.53.34 –t2. In MIS PC also ping but the getaway mentioned in MIS PC ethernet adapter. (If MIS PC IP is 172.16.53.34 thenits getaway is 172.16.53.33)3. If both are not pinging then check the cables, check if any loose connection in LAN connectors.4. If cables are correct, Turn the firewall off in MIS PC(If it is ON).5. If still not connected change the LAN TO USB Converter if the Doordrishti LAN is through USBconverter. Afterchanging adapter, once again driver need to be installed and also Doordrishti IP need to be set again inNetwork sharing center.

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